Returns & Exchanges
At Chris Titus Tech, we stand by the quality of our specialized hardware and electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account dashboard and select the 'Order History' section to submit a Return Merchandise Authorization (RMA) request for the specific hardware item.
Prepare the Package
Carefully pack the electronic component in its original anti-static packaging and include all cables, manuals, and accessories to ensure a valid return processing.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep the tracking number for your records.
Verification and Refund
Once our technical team inspects the device for hardware integrity, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing